CDCTP® certified individuals possess the knowledge, expertise and skills that are considered essential in ensuring that a data center facility is operated and maintained to the highest possible standards.

This program has been specifically designed for individuals wishing to acquire skills of the highest caliber in order to carry out their technical data center duties. CDCTP® certification is beneficial to personnel who contribute to the day-to-day smooth operation of the mission critical facility.

• Official Certified Data Center Technician Professional (CDCTP®) certification
• Use of the CDCTP post nominal title
• Use of the official CDCTP® Digital Badge
• Use of the CDCTP® logo

Chapter 1:
Data Center Fundamentals

• What is a data center?
• Understanding the basic design
  requirements
• Availability and resilience measures and
  practices

Chapter 2: Compliance

• Codes and regulations
• National and international standards
• Industry guidelines and best practices
• Certification and accreditations

Chapter 3: The Physical Infrastructure

• The four key environments – power, cooling,
  IT infrastructure and space

Power

• Power infrastructure (data center
  electrical distribution)

Cooling

• Cooling infrastructure and airflow
  management
• Overview of different cooling system
  technologies

IT Connectivity

• Active network
  o Equipment configuration
  o Servers, software and services
  o Storage infrastructure
  o Data center networks
  o Distribution options
• Physical Network

o IT cabinets and frames
o Cable containment
o Data center topologies
o Structured wiring
o Fiber optical cabling

Space

• Relationship between white and gray
  space environments
• Physical security and access control

Chapter 4: Working in the Data Center

Safety Consideration

• Risk assessment and method statements
• Environmental health and safety
• Personal protective equipment
• Life safety systems (fire detection and
  suppression)

Task Preparation

• Understanding the operation structure
• Operational processes and procedures
• Moves, Adds and Changes (MACs)
• Decommissioning
• Operational measuring and monitoring

Asset Management

• Management tools, administration
• Change management

Chapter 5: Data Center Maintenance

• The need for maintenance
• Maintenance strategies
  o Preventative maintenance
  o Predictive maintenance
  o Reliability centered maintenance
  o Condition-based maintenance
• Power maintenance
• Cooling maintenance
• IT connectivity maintenance

Chapter 6: Data Center Power Infrastructure

• Electrical safety
• Power infrastructure systems (distribution
  path and components)
• Back-up power infrastructures
• Earthing and bonding
• Measuring, monitoring and routine
  checks
• Benchmarking and data center metrics

Chapter 7: Data Center Cooling Infrastructure

• Understanding the need for cooling
• Data center cooling architectures and
systems
• Air cooling
• Economizer modes
• Liquid cooling
• Chilled water plant
• Cooling towers
• Measuring, monitoring and routine
checks
• HVAC efficiency and Power Usage
Effectiveness (PUE) relationship